About Us
The Laminex Group, a division of Fletcher Building Products Ltd, delivers innovative fashionable surface solutions.
Manufacturers of Formica, Laminex, Melteca, Lakepine MDF, Superfine and Trade Essentials Particleboard, The Laminex Group also distributes CaesarStone, Corian and a large range of Hardware. In fact, The Laminex Group has the total solution for kitchens and many other applications.
The Laminex Group in New Zealand was formed by the amalgamation of 3 companies - Scott Panel & Hardware, Fletcher Wood Panels and Formica. For the history of Scott Panel & Hardware, please click here.
The Laminex Group pride themselves with being innovators and market leaders. We have a large product range which is constantly evolving.
Vision
The innovative organisation delivering fashionable surface solutions.
Mission
- We will be the leading marketer, distributor and manufacturer of fashionable surface solutions and related products in Australasia.
- We will achieve this by being cost competitive and innovative.
- We will value customer relationships and provide the best solutions for our customers through understanding our capabilities and their individual needs.
- We will foster business partnerships and an environment where our employees are valued and empowered to achieve their goals.
- This will increase our value to our customers, our owners and ourselves.
Values
We value our people
Our people are the key to our success.
We strive to provide a safe, fair workplace, competitive reward, advancement on merit and recognition for
work well done. We encourage a balance between work and home life.
We believe that we are all responsible for achieving these goals.
We value our communities & our environment
Our business cares about the world in which it operates
We strive to maintain good relationships with our communities.
We act responsibly towards the environment.
We value our customers
Our business exists to meet the needs of our customers
We strive to be our customer’s supplier of choice in fair business partnership through product and service
excellence.
We value innovation, excellence & results
We believe that excellent results are the true measure of success
We take responsibility for our actions. We encourage innovation and entrepreneurial flair.
We constantly seek better ways of working. We strive always for excellence, working for outstanding
results for our shareholders, our customers, our communities and for each other.
We value high ethical standards of behaviour
We treat others in the way we would like to be treated
We respect each other and act with honesty, openness and integrity in all that we do.
We value teamwork and supportive leadership
Our leaders encourage individual accountability and support and empower our people
We work as a team, breaking down barriers to co-operation and doing our best to help one another to succeed.
Intent
Customer Intimacy is intrinsic to the way we manage our business. Importantly, it is our business to:
- Build long lasting relationships and bonds with our customers.
- Have a detailed understanding of individual customers, their business and our ability to improve the value of the relationship.
- Know the people we sell to and the products and services they need.
- Deliver the best total solution for our customers through understanding our capabilities and their individual needs.
- Understand that our greatest asset is customer loyalty.
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